Ten Questions you should ask your phase converter manufacturer before you buy

1) How long have they been in business?

If a company has been in business for in excess of ten years in a competitive environment they must be doing the right thing and will be around in the future to back up their product.

2) What type of phase converter protection is used?

Proper phase converter protection is essential in the event of a fault down stream of the converter, standard "C" curve breakers 5 > 10 x current setting or worse still "D" curve breakers 10 > 14 x current setting maybe required to start a basic converter ( no floating pole rotary , no reduced voltage start, standard transformer, no series reactor) but may well result in converter damage over time and may be a issue in the event of a insurance claim. Only generator protection class breakers offer the required protection.

3) Are you a Licensed Electrical Contractor with an Electrical Engineering background?
           

Not your average sparky,  only a licensed electrical contractor has the skills,experience and qualifications to set you up  correctly.

4) Are all your converters fitted with a Thermal Overload as required by AS3000?

Its in the AS3000 wiring rules for several very good reasons, a bi-metal thermal overload, not a fuse not a circuit breaker not electronicly monitored. Only a bi-thermal overload that is in line with the rotary is the effective compliant method to protect the rotary, don't buy a converter that does not have one! .

Note : You will not be able to claim successfully on your insurance fusion policy without one

5) If I have a component failure can it be sourced from my local supplier?
             

Don't get caught up down the track with high priced components some of which are exclusive to the manufacturer, you want to be able to go to your local electrical wholesaler to get spares. Some manufactures use small poor quality high speed switching devices to switch capacitors that make the manufacturing process faster & cheaper  when contactors over time have proven to be more reliable, more forgiving, more readily available and more easy to fault find. 

6) Is your converter vermin proof?
              

If you live in a rural environment don't buy anything electrical equipment that is not vermin proof, but don't take my word for it .. just ask any dairy farmer about mice and the damage they can do !

7) Are you licensed, capable and have the capacity to offer field service?

You need accuate advise that only a licenced electrical contactor can provide

8) Get the truth on performace ...Check the Specification !

The truth on performance is in the specification, "We are the best" "We are the smartest" ask why , compare the specification, ie the prossessor, the built-in protection software, the hard wired protection equipment, where are the components sourced from?


9) Does your converter have mains supply voltage monitoring ?
               

In rural areas the mains input supply can vary, it needs to closely monitored within +/- 6% and the end
user needs to be able to vary the parameters on site if required.

10) What protection features are included in your converter and can I   
           diagnose faults on site myself ?




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